Holiday Inn Puerto Vallarta, Puerto Vallarta ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, Mexico, 48300

Sunscape Puerto Vallarta Resort is an all-inclusive resort located in beautiful Banderas Bay, offering stunning views of the golden sand beach and the iconic Sierra Madre Mountains. The resort features modern architecture with connected stucco buildings and terra-cotta roofs, creating a quintessential coastal Mexican design. Guests are welcomed with a range of services including multiple dining options and recreational activities. Recognized with a AAA Three Diamond award, the resort ensures an elevated experience for family-friendly vacations.

Location

Nestled within the Hotel Zone, the resort is conveniently located near the famous promenade Malecón and other local attractions. Guests have easy access to nightlife, shopping, and a variety of dining options just minutes away. The resort is also a short drive from Puerto Vallarta International Airport.

Rooms

The resort boasts a variety of room types including Deluxe Resort View and Junior Suites, each featuring a private furnished balcony with stunning views of the bay or gardens. Rooms are equipped with amenities such as flat-screen TVs, air conditioning, and minibars. Upgraded Sun Club rooms provide additional privileges for an enhanced stay.

Eat & Drink

The resort includes multiple dining facilities such as the World Café, which offers a buffet of international delicacies, and specialty restaurants like Da Mario for Italian cuisine and Tiki Taco for Mexican favorites. Guests can savor a range of flavors for breakfast, lunch, and dinner, with room service available for convenience.

Leisure & Business

Leisure options at the resort include a massive main pool with a swim-up bar, a kiddy pool, and two tennis courts. Guests can enjoy a variety of activities such as beach volleyball, ping-pong, and yoga classes. The resort also features a spa offering various treatments for relaxation.

“The resort is perfectly situated by the beach, making it easy to enjoy both the sun and local shops just a short walk away.”view full review

View resort on map

“A lively hotel with excellent entertainment options for families” view full review

Top location:Highly rated by recent guests(8.9)

Check-in/Check-out

from 15:00-23:59

from 07:00-12:00

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel at USD 10 per day.

Other information

A buffet breakfast is served and charges are applicable.

There are no extra beds provided in a room.

Pets are not allowed.

Year renovated:2008

Number of floors:9

Number of rooms:313

Former name

Holiday Inn Resort Puerto Vallarta

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Sun Club Junior Suite Ocean Front King

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

Deluxe Resort View Double

Max:

2 persons

32 m²

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

Check Prices

Standard Double Room

Max:

2 persons

32 m²

Bed options:

2 King Size Beds

Garden view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Puerto Vallarta 1.6 km

Airports

Lic. Gustavo Diaz Ordaz (PVR) 7.3 km

Tepic (TPQ) 172.8 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Kids Club Fun!

“The kids club was a highlight of our stay! My daughter had a blast with the activities, giving us some well-deserved relaxation time.” view full review

Decent Dining Options

“The food overall was quite decent, especially enjoyed the chicken burritos at lunch; they were fresh and delicious.” view full review

Stunning Views!

“Our upgraded room on the ninth floor had two balconies with breathtaking views, making our stay even more enjoyable.” view full review

Relaxing Poolside

“The pool area was lovely, especially in the evenings when we enjoyed the turtle release which added a unique touch to our experience.” view full review

General

Non-smoking property
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Air conditioning in public areas
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Gift/Newsstand
Hairdresser
Coffee shop
Multilingual staff

Sports & Fitness

Fitness centre
Water sports
Outdoor tennis court
Golf course
Billiard tables
Fitness studio

Services

Paid airport shuttle
24-hour room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Taxi service
Wake up service
Shops/Commercial services
Newspaper service
Bell staff/Porter
Welcome drink

Dining

Restaurant buffet
Poolside snack bar
Coffee/Tea in lobby

Business

Business centre
Meeting/ Banquet facilities

Children

Paid babysitting/ Child services
Video games
Children's pool
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Entertainment
Garden area
Television in lobby
Spa & wellness centre
Sauna
Jacuzzi

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Adjoining rooms
Sitting area
Patio
Terrace
Balcony
Tea and coffee facilities
Ironing facilities

Bathroom

Bath/ Shower
Hair dryer
Free toiletries

Media

Flat-screen TV
Cable/ Satellite television
Direct dial telephone
AM/FM alarm clock

Location

Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, Mexico, 48300

Map view

Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, Mexico, 48300

City landmarks

Calle Paseo Diaz Ordaz S/N Centro

Malecon Boardwalk

3.5 km

Church

Christ Church by the Sea

1.1 km

Gallery

Galerias Vallarta

1.6 km

Mall

Plaza Caracol

910 m

Night club

Strana

720 m

Beach

Soriana Super Playa de Oro

1.0 km

Francisco Medica Asencio 2485 Plaza Peninsula Local 11 K

Skydive Puerto Vallarta

620 m

Doctor Mike Lemus 141

Pirate Ship Vallarta

740 m

134 Av Fluvial Vallarta

Costco Wholesale

1.3 km

Mall

Soriana

980 m

Store

Walmart

1.5 km

Calle Manuel Emedieguez 367 A

Mundo Nogalito

1.1 km

Shopping Area

Liverpool

1.7 km

Calle Corona 191

Majolica Antica

2.0 km

Beach

Playa de Oro

1.4 km

Zona Hotelera

Playa "Los Coprolitos"

1.2 km

Store

La Comer Fluvial

1.6 km

Avenida Francisco Medina Ascencio 2870

Casino Life Vallarta

1.3 km

Shopping Area

Galerias Vallarta Shopping Mall

1.7 km

Paseo Díaz Ordaz Local 4

Marigalante

1.3 km

Mall

Starbucks

1.7 km

Las Glorias Beach

1.5 km

Beach

Marina Vallarta

2.9 km

Beach

Playa Camarones

1.8 km

Quimixto

2.8 km

Nearby

Shopping Area

La Isla Shopping Village

250 m

Night club

Santa Discoteque

150 m

Mall

Peninsula Plaza Vallarta

480 m

Grand Venetian

320 m

Night club

Barrabar

440 m

Restaurants

ChocoFruit Joublanc

130 m

Food Park Boulevard Francisco Medina Ascencio 2450

La Puerta Negra Cantina Vallarta

490 m

Avenida Francisco Medina Ascencio 2485 Local B-15.

Pepe El Toro Puerto Vallarta

510 m

Francisco Medina Ascencio 2485 Plaza Penninsula

La Bendita Hora

1.1 km

Calle Melchor Ocampo 135-5 Casi Esquina Viena Colonia Diaz Ordaz

Cabana Azul

950 m

Avenida FLuvial Vallarta 231 Fluvial Vallarta

Fredys Tucan Fluvial

990 m

Avenida los Tules 260 Fluvial Vallarta

Zeferinos Pizza

820 m

Av. Francisco Medina Ascencio 2700 Zona Hotelera Norte

El Campanario II

1.3 km

Calle Venecia 195

Reviews and Ratings

Feedback from previous guests about their experience. <br />

76%

liked the resort and would come back

Amazing staff

Fun activities

Outdated rooms

Repetitive food

7.6/10

Very good

Rooms

7.8

Location

8.9

Service

8.4

Dining

6.4

4/5 based on 5056 reviews

#31 of 161 hotels in Puerto Vallarta based on Tripadvisor

Dudley

United Kingdom, January 2025

7.2/10

I had a lovely stay at the hotel with a great view of Banderas Bay. The location is ideal for family-friendly fun, and the staff went above and beyond to make our experience memorable. The rooms were comfortable but lacked proper cleaning and maintenance. Dining options were a bit repetitive at times. Overall, it was a nice trip, but there were definitely some areas that could use improvement.

Rooms

6.0

The room was comfortable with stunning views, but cleaning was inconsistent and basic amenities were lacking.

Service

9.0

The service from the staff was excellent, always trying to involve us in various activities and making us feel welcome.

Location

9.0

The hotel has a great location near the beach and is perfect for various activities, making it easy to enjoy the local scene.

Dining

5.0

Dining options could be repetitive; I found the breakfast selections quite limited and not very appealing overall.

Facilities

6.0

Facilities were decent, although the pool area could use some maintenance and better cleaning.

Philip

United Kingdom, December 2024

8.4/10

I had a wonderful time at this resort. The location was fantastic, close to the beach and a great mall for shopping. The staff was incredibly friendly and made me feel welcomed. The food was delicious, especially breakfast, although it got a bit repetitive after a few days. The pool was fun, but it was often crowded, making it a bit less relaxing than I hoped. Overall, it was a great value for money with beautiful views.

Rooms

8.0

The rooms were nice and clean, although slightly smaller than I expected for a deluxe ocean view. The mini fridge was always stocked, which was a nice touch.

Service

9.0

Service was excellent across the board, from the waitstaff to housekeeping. They truly made us feel at home.

Location

10.0

The location was perfect, right at the beach and adjacent to a lovely mall. It made for easy access to shops and dining.

Dining

7.0

Dining was enjoyable, with breakfast being the highlight. However, dinner options felt somewhat repetitive, which was a minor letdown.

Facilities

8.0

The pool area was vibrant and fun, but it felt a bit crowded at times, limiting the relaxation experience.

Lee

United Kingdom, December 2024

6.4/10

My stay at the hotel was quite the mixed bag. While we had a fantastic room upgrade with breathtaking views, the service was far from satisfactory, and the dining options left much to be desired. The location is decent with easy access to nearby shops, but the overall experience was marred by some frustrating issues during our stay.

Rooms

8.0

Initially, we were disappointed with our room placement, but after upgrading, our top-floor room offered stunning panoramic views that made it worthwhile.

Service

6.0

While some staff members were friendly and tried to assist, we encountered several service hiccups, especially when dealing with requests at the restaurants.

Location

7.0

The location is good, with easy access to an outdoor mall and other attractions in the area.

Dining

5.0

The food options were quite limited, with the buffet often lacking variety and quality, although some specialty restaurants were enjoyable.

Facilities

6.0

The hotel could use some updates, particularly around the pool area which had visible wear and tear.

David

United Kingdom, December 2024

8.6/10

I had a wonderful stay at the resort with its fantastic location and friendly, helpful staff. The rooms were clean and well-maintained, but the dining options were somewhat repetitive. The beach area was lovely, though slightly rocky, which is worth considering. Overall, it was a great experience, especially for the price, despite a few minor drawbacks.

Rooms

9.0

The rooms were clean and nicely decorated with daily maintenance. We enjoyed having a king-size bed and a mini-bar that was restocked every day.

Service

9.0

The service was excellent, with staff always ready to help. I especially appreciated the attentiveness at the bar and the pool area.

Location

10.0

The location was fantastic, being close to the beach and only a short bus ride to downtown.

Dining

7.0

The food quality was good, but we found it a bit repetitive after a while. However, there were plenty of options across different restaurants.

Facilities

8.0

The facilities were generally good, with a nice pool area and beach, though there was only one pool.

Rebecca

United Kingdom, December 2024

7.0/10

Rooms

Service

Location

Dining

Facilities

Franklin

United States, October 2024

8.4/10

I had an amazing time at Sunscape, enjoying the stunning ocean views and excellent service from the friendly staff. However, the dining experience had its ups and downs with some food disappointments, and the noise level from kids could be bothersome if you're looking for a tranquil retreat. Overall, it's a fun family-oriented place with some great moments, but don't expect a perfectly quiet atmosphere.

Rooms

9.0

My room was on the sixth floor with a partial ocean view, really clean and beautifully furnished. It had a nice king-size bed and a mini-bar that was restocked daily, which I appreciated.

Service

10.0

The service was top-notch, especially from the concierge and staff at the bar who were always cheerful and attentive. They genuinely made our experience even more enjoyable.

Location

10.0

Located on the picturesque Pacific Ocean's Bahía de Banderas, it was such a treat to soak in those beautiful sunsets while having everything I needed right at the resort.

Dining

6.0

The dining options were a mixed bag—some meals were just okay, and the breakfast menu was quite repetitive and lacking flavor. The guacamole was great, though!

Facilities

7.0

While the pool area was nice, some tiles were broken, which didn’t look great, especially during dinner when maintenance was happening.

Ronnie

United States, October 2024

6.8/10

My stay at the resort had its ups and downs. The staff worked really hard and were friendly, and the daily activities kept us entertained. However, the food quality was disappointing and I noticed some issues with securing poolside lounge chairs. Additionally, there were some safety concerns at the beach due to rip currents. Overall, it's a mixed experience where you get what you pay for.

Rooms

9.0

The rooms were excellent with a nice king-size bed and good furnishings, plus the mini-bar was restocked daily.

Service

6.0

The service was a bit hit or miss; while some staff members were great, others seemed indifferent.

Location

7.0

The location was decent, but the beach had significant safety warnings due to rip currents.

Dining

5.0

Dining was a letdown overall, with poorly seasoned food and repetitive breakfast options.

Facilities

7.0

Facilities like the pool area were nice and well-maintained, but securing lounge chairs was a hassle.

Ruth

United States, August 2024

8.2/10

My stay at the hotel was a lot of fun, especially thanks to the staff who were truly amazing. The location allowed us to enjoy stunning views of Banderas Bay, but the food, while adequate, could be repetitive. The rooms were comfortable but in need of some updates, especially the air conditioning. Overall, it was a great holiday filled with activities for the family.

Rooms

7.0

The rooms were nice and reasonably comfortable, but they could definitely use some updating. The air conditioning didn't work as well as I hoped.

Service

10.0

The staff were incredibly accommodating and went above and beyond to make our stay enjoyable, from the concierge to the bar staff.

Location

9.0

The location was fantastic, with easy access to the pool and beautiful views. It felt convenient to get to nearby places.

Dining

7.0

The dining experience was decent; we found the food options a bit repetitive, but we always managed to find something appetizing.

Facilities

8.0

The hotel had great facilities, including a fun pool area and activities for everyone, which kept us entertained.

Amazing staff

Outdated rooms

William

United States, August 2024

7.6/10

The hotel offers breathtaking views and a pleasant pool area, making it a relaxing choice. However, the rooms are quite basic, lacking some amenities and proper internet access. Dining was a mixed bag; while the Seaside Grill impressed us, the buffet often fell short. There's room for improvement, especially in the room amenities and dining consistency.

Rooms

6.0

The rooms were basic and didn't have a dressing table or bath, but the view from the balcony was stunning.

Service

8.0

The service at the Seaside Grill was outstanding, with lovely staff that made our dining experience enjoyable.

Location

9.0

The hotel is well-located, providing easy access to the beach and beautiful views.

Dining

7.0

The dining experience varied; while the Seaside Grill served amazing food, the buffet often left something to be desired.

Facilities

8.0

The pool area was nice and well-kept, making it easy to find a sunbed when we needed one.

Richard

United States, August 2024

8.8/10

My family had a fantastic time at this resort! The beach was perfect for swimming, especially for my grandchildren aged 8-11. The variety of dining options was impressive, and the evening entertainment kept everyone engaged. However, we faced a bit of a hiccup with room placement since we couldn't have all our rooms together, which was slightly inconvenient. Overall, it was a great family-friendly experience.

Rooms

8.0

Our rooms were clean and well-equipped, but we were spread out due to room configuration.

Service

9.0

The staff was incredibly attentive and made our stay even more enjoyable, checking on us and making sure we were comfortable.

Location

9.0

The resort is conveniently located near the beach, allowing easy access for family fun.

Dining

9.0

The dining options were fantastic, especially the World Cafe for dinner and the Barefoot Grill for a quick lunch.