Sunscape Puerto Plata, Puerto Plata - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Carretera Luperon. Km. 5, Playa Dorada, Puerto Plata, Dominican Republic, NA

Sunscape Puerto Plata is a vibrant all-inclusive resort located on the stunning golden beaches of Puerto Plata, Dominican Republic. This resort offers an array of amenities designed for families, groups, and couples. With its airy lobby featuring whitewashed ceilings and gleaming marble floors, the resort sets a welcoming tone for guests. Unique offerings include introductory diving classes and comprehensive equipment rentals for various water sports, enhancing the coastal experience.

Location

Situated 15 km from Gregorio Luperon International Airport, the resort enjoys a fantastic location within the Playa Dorada complex, surrounded by an 18-hole golf course and numerous other resorts. Nearby attractions include shopping centers, bars, and beautiful beaches, enhancing the tourist-oriented ambiance of the area. The stunning coastal scenery combined with easy access to local attractions makes this resort an ideal choice for travelers.

Rooms

The resort boasts a range of spacious accommodations, including family rooms and units with private balconies offering views of gardens or pools. Amenities include air conditioning, minibars, and in-room safes, ensuring comfort and convenience. Notable features of select units include seating areas for relaxation and upgraded Sun Club rooms with personalized services.

Eat & Drink

Onsite restaurants serve a diverse range of cuisines, including Italian, Mexican, Brazilian, and seafood. Casual dining is available at The Pizza Shop, which offers pizza, tacos, and snacks in an open-air setting. All meals, along with mealtime drinks, including local brands of soft drinks, beer, wine, and alcoholic beverages, are included in the all-inclusive package.

Leisure & Business

The resort features numerous recreational activities, including swimming in two outdoor pools and access to a spa that includes treatment options like massages and facials. Guests can enjoy outdoor tennis courts and lively evening entertainment in an open-air theater. Additionally, a kids' club provides engaging programming for younger guests, ensuring a family-friendly environment.

“The hotel's beachfront hotel offers stunning views and easy access to the warm sands and shimmering sea.”view full review

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“An excellent family resort with beautiful beaches and friendly staff.” view full review

Top location:Highly rated by recent guests(9.5)

Check-in/Check-out

from 15:00-23:00

until 12 pm

Amenities

Public parking is possible at a location nearby for free.

Wireless internet is available in the entire hotel for additional charge.

Other information

At the hotel Sunscape Puerto Plata guests are invited to a full breakfast served for free.

Pets are not allowed.

English, German, Spanish

Year renovated:2009

Number of floors:140

Number of rooms:585

Former name

Barcelo Puerto Plata

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Sun Club One-Bedroom Suite King Bed

Max:

2 persons

80 m²

Bed options:

1 Double bed

Garden view

Coffee machine

Balcony

room details

Check Prices

Deluxe King Bed Room

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Garden view

Coffee machine

Balcony

room details

Check Prices

Deluxe King Bed Room-TPL

Max:

3 persons

33 m²

Bed options:

2 Double beds

Garden view

Coffee machine

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Puerto Plata 5.0 km

Airports

Gregorio Luperon International (POP) 12.1 km

Cibao (STI) 60.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Pool Vibe

“The pool was a perfect escape with a great atmosphere and comfortable shaded areas. I loved the pool games organized by the staff, which added to the fun!” view full review

Diverse Dining Options

“I enjoyed the variety of dining areas, especially the buffet by the beach which offered delicious burgers and a nice selection of items that suited all tastes.” view full review

Cozy Room Comfort

“The room was spacious and had a good layout with comfortable queen-size beds and a nice balcony to relax on, making for a very pleasant stay.” view full review

Fun Pool Activities

“I loved the pool activities and games organized by the staff. It kept everyone engaged and made the relaxing days at the pool even more enjoyable!” view full review

General

Non-smoking rooms
Paid Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Lift
Currency exchange
Gift/Newsstand
Hairdresser

Sports & Fitness

Fitness centre
Tennis court
Golf course
Fitness studio

Guest Parking

Kitchenette

Services

Room service
Laundry
Medical facilities service
Shops/Commercial services

Dining

Continental breakfast
Restaurant
Poolside snack bar
Buffet breakfast

Business

Business centre
Fax/Photocopying

Children

Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Entertainment
Garden area
Spa & wellness centre
Sauna

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Sitting area
Balcony
Ironing facilities

Bathroom

Hair dryer
Free toiletries

Self-catering

Kitchenette

Media

Flat-screen TV
Cable/ Satellite television
Telephone
AM/FM alarm clock

Location

Carretera Luperon. Km. 5, Playa Dorada, Puerto Plata, Dominican Republic, NA

Map view

Carretera Luperon. Km. 5, Playa Dorada, Puerto Plata, Dominican Republic, NA

City landmarks

Malecon

Malecon Puerto Plata

2.1 km

Bahia de Maimon Carretera Puerto Plata

Centro Ecuestre Ammann

1.9 km

Villa Belen

Parque Nacional La Isabela

2.1 km

Playa Chaparral

Kite Legend Kiteboarding School

1.1 km

Costa Dorada

2.7 km

Park

Yasipark

2.1 km

El Pueblito

2.0 km

Bergantin

1.6 km

Beach

Playa Bergantin

5.7 km

Carretera Navarrete-Puerto Plata Maggiolo

Hacienda Aqua

1.7 km

Guananico

100 Cocoa & Merengue

1.7 km

Carretera Luperón Km. 4,5

Kviar Show Disco & Casino Puerto Plata

2.0 km

Puerto Plata 57000

Del Oro Chocolate Factory

2.7 km

Puerto Plata 5

Fun City Action Park

2.9 km

Museum

Brugal & Co

3.1 km

c/3 Fellito Mezon

Rancho Lorilar

3.4 km

Beach

Long Beach

3.5 km

Beach

cosita rica beach

4.0 km

Museum

Amber Museum

6.1 km

Museum

Fort San Felipe

6.8 km

Arawak Plaza Calle Beller

Museum of Taino Art

5.9 km

Calle Villanueva no. 21

Carmen Factory Gift Shop

6.0 km

Museum

Casa Museo General Gregorio Luperon

6.1 km

Church

Catedral San Felipe

6.3 km

Historical Center Puerto Plata

Victorian Times

6.2 km

Calle Avenida Francisco Alberto Caamano

Macorix House of Rum

6.6 km

Nearby

Shopping Area

Playa Dorada Mall

310 m

Complejo Hotelero Playa Dorada s/n

Gran Ventana Beach Resort

420 m

Restaurants

Senor Rock Bar & Grill

340 m

Calle Principal Playa Dorada Playa Dorada Mall

La Tarappa Italian Restaurant and Pizzeria

120 m

538

Casa Colonial Beach & Spa

510 m

Restaurant

La Veranda

510 m

Casa Colonial Hotel

Tee Off Cigar Lounge

410 m

Playa Dorada Golf Club

Reviews and Ratings

Feedback from previous guests about their experience

78%

liked the resort and would come back again

7.8/10

Very good

Rooms

8.0

Location

9.5

Service

7.2

Dining

5.9

Joe

United Kingdom, January 2025

7.4/10

I had a pleasant stay at this hotel, with clean and well-maintained rooms that made me feel comfortable. The location was fantastic, being right on the beach and close to various attractions. However, I did encounter some issues with the service in the restaurant, which could use improvement. Overall, it was a good experience, but a few elements could be better for a more enjoyable stay.

Rooms

7.0

The rooms were always kept clean, and I appreciated the nice fridge that was there. However, I faced issues with a broken mini fridge multiple times.

Service

6.0

While the staff at the hotel were very friendly and helpful, I found the service in the restaurant to be rather poor, which was quite disappointing.

Location

9.0

The hotel was in a great spot, located on the beach and within walking distance to the mall in the Playa Dorada complex.

Dining

7.0

The dining options offered great quality, especially with the organic Quebec cheeses, but I wish there were more options available.

Facilities

7.0

The hotel had good facilities overall, though I would have liked a bit more variety in amenities.

Michael

United States, January 2025

7.4/10

I had a mixed experience at this hotel. The location was absolutely fantastic, right by the beach and close to everything. The rooms were clean but had some issues, especially with the mini fridge that was broken multiple times. The staff was generally friendly, but service in the restaurant could really use some improvement. Overall, it's a good value for the price, but there are definitely some areas that could be better.

Rooms

7.0

The rooms were clean and had a separate living space from the bedroom, but the mini fridge was broken four times during my stay.

Service

6.0

While the staff was friendly and provided exceptional service, I did experience poor service in the restaurant.

Location

10.0

The hotel was in a great location, like a little neighborhood of apartments near the mall and the beach.

Dining

7.0

The dining experience on the beach offered great quality food, but there were a limited number of options.

Facilities

7.0

The facilities were decent, but nothing stood out as being exceptional during my visit.

David

United Kingdom, January 2025

7.2/10

The hotel has a fantastic location right on the beach, with easy access to various amenities. The rooms are spacious, clean, and included a nice fridge. However, the dining service was lacking, and I found the selection at the on-site shops to be limited. Despite some hiccups, I felt the overall experience provided good value for money.

Rooms

9.0

The rooms were spacious and clean, always ready by mid-morning with plenty of towels.

Service

7.0

While the restaurant service could be improved, the staff throughout the hotel were friendly and helpful.

Location

9.0

The hotel's location is excellent, right on the beach and close to shopping and dining options.

Dining

5.0

The dining experience could use some improvement, as the service in the restaurant was poor.

Facilities

6.0

The facilities were decent, but the shops on-site had limited availability of products.

Don

United States, November 2024

8.4/10

I stayed at this hotel and loved the location – it’s right on the beach and has a great vibe. The rooms were immaculate and very comfortable. I found the staff to be incredibly friendly and helpful. However, the dining experience left a bit to be desired, as there weren’t enough breakfast options. The amenities were excellent and added to the value of my stay, though I was disappointed that the Wi-Fi was paid separately.

Rooms

9.0

The rooms were kept very clean and offered a king-size bed that was super comfy.

Service

9.0

The staff was exceptionally friendly and attentive, always ready to help.

Location

10.0

The hotel is in a fantastic location right on the beach, which was perfect for relaxation.

Dining

6.0

I found the dining options somewhat limited, especially for breakfast.

Facilities

8.0

The pool area was modern and very well-maintained, perfect for unwinding.

Parker

United Kingdom, November 2024

7.6/10

The hotel has a superb location right by the beach, making it easy to access various attractions. I found the rooms to be clean, albeit a bit old, and the service was quite friendly, adding to the overall experience. However, I did encounter some issues with the dining service, particularly during breakfast, which could use some improvement. The facilities, including the pool area, are excellent for relaxation. The overall value for money is decent, given the amenities and location.

Rooms

7.0

The rooms were old but kept clean.

Service

6.0

The staff were very helpful and provided great service, but I did find the restaurant service a bit poor during my visit.

Location

9.0

The hotel is located right on the beach and is close to the upscale restaurants, making it very convenient for dining out.

Dining

5.0

I was disappointed with the dining experience, especially the limited options available for breakfast.

Facilities

8.0

The facilities, including the pool area, were enjoyable and well-maintained.

Grace

United Kingdom, November 2024

8.2/10

We had a lovely stay at this hotel, enjoying the spacious and clean room with a separate living area. The friendly staff made us feel welcome throughout our visit. However, the dining options could use a bit of improvement, especially in service quality. The location was fantastic, right near the beach and local amenities, making it a great value for money overall.

Rooms

9.0

Our room was spacious and clean, featuring a comfortable king-size bed and a nice fridge. It was always tidied up by mid-morning, and we had plenty of towels.

Service

7.0

Most of the staff provided exceptional service, always willing to help and brighten our day. However, we did experience a bit of poor service in the restaurant.

Location

10.0

The hotel is perfectly situated in a charming neighborhood of apartments, right on the beach, which made it super convenient for our activities.

Dining

7.0

Dining on the beach was wonderful, with food that offered great quality, yet we found the service in the restaurant less than satisfactory.

Facilities

8.0

The facilities included a nice pool area which was well-maintained, adding to the overall enjoyment of our stay.

Joe

United States, October 2024

8.0/10

I had a lovely stay at this hotel, which is perfectly located right by the beach and near numerous restaurants. The rooms were clean and spacious, and I appreciated the comfortable setup. The staff was incredibly friendly and provided great service. However, I did face some issues with the dining experience, as the menu didn't provide many options. Overall, it's a great place that offers good value for money.

Rooms

8.0

The rooms were clean and spacious, providing a comfortable living space separate from the bedroom.

Service

9.0

The staff was very helpful and provided exceptional service, making my stay enjoyable.

Location

10.0

The location is fantastic, sitting right on the beach and close to various restaurants.

Dining

5.0

The dining experience was a bit underwhelming due to limited menu options.

Facilities

7.0

The hotel had a nice pool area, but some amenities felt a bit dated.

Roger

United States, October 2024

8.2/10

The hotel has a fantastic location with a great beach view and a charming plaza nearby. The rooms are consistently clean and well-maintained, although the air conditioning could use some attention. The staff provided exceptional service, making it feel very welcoming. However, the dining experience fell short, particularly in the restaurant service. Overall, it offers good value for money considering its amenities and location.

Rooms

8.0

The rooms on the first level were always kept clean and tidy, and all cleaning was done by mid-morning with plenty of towels available. However, the air conditioning could use some improvement.

Service

9.0

I have to recognize the staff by name because each and every one of them provided exceptional service. They were very helpful and attentive, although the restaurant service could be better.

Location

10.0

The hotel is situated in a great location in the piazza, right on the beach and close to a charming mall. It’s also conveniently 20-25 minutes from the airport by bus.

Dining

5.0

The dining experience was a bit disappointing, particularly the service in the restaurant, which could definitely improve.

Facilities

8.0

The hotel offered a nice pool area and great amenities, making it comfortable for families and relaxing for everyone.

Charles

United Kingdom, September 2024

7.0/10

My stay at the hotel was quite enjoyable overall. The location is fantastic, right on the beach and close to shopping areas. The room was clean and spacious with a decent fridge, although it did break a few times. The service from the staff was mostly good, but I did have a couple of experiences where it fell short, especially in the restaurant. In terms of value for money, it was acceptable but some amenities could be improved.

Rooms

7.0

The room was spacious and kept clean, always ready by mid-morning with ample towels. Plus, it had a nice fridge, though it was broken a couple of times during my stay.

Service

6.0

While I encountered some exceptional service from certain staff members, the service in the restaurant left much to be desired. Overall, they were helpful when needed.

Location

9.0

The hotel's location is awesome, right on the beach and conveniently close to the mall. It gives off a cozy neighborhood vibe, which I really enjoyed.

Dining

6.0

Dining was a mixed bag. The food quality was good, particularly the warm bread, but the overall service could be improved.

Facilities

7.0

The facilities were generally okay, but nothing overly luxurious. The pool area was nice, but I expected a bit more in terms of amenities.

William

United States, August 2024

7.8/10

I had a lovely stay at the hotel, which was located just 20-25 minutes from the airport and had a great beach access. The room was always clean and had plenty of towels, making it comfortable. I appreciated the friendly staff, but I did have some issues with slow service in the restaurant. Overall, it was a good value for money, but the dining options could use improvement.

Rooms

9.0

The rooms were clean and comfortable, always cleaned by mid-morning.

Service

7.0

Most staff members provided exceptional service, though the restaurant service was a bit lacking.

Location

9.0

The hotel is conveniently located near the beach and is about 20-25 minutes by bus from the airport.

Dining

6.0

The food quality at the beach was good, but the options in the restaurant were limited and needed improvement.